Right of withdrawal

Changed your mind?

You have 14 days from receiving your order to withdraw, with no need to give a reason. Fill in the form below and we'll take care of the rest.

  • 14 days to withdraw
  • Full refund
  • Same payment method

I want to withdraw

How it works

  1. Send your request Using the form, within 14 days of receiving your order.
  2. Send the products back Within 14 days, in their original packaging and in perfect condition, with a tracked delivery service.
  3. Get your refund The full amount paid for your order, within 14 days of us receiving the products, using the same payment method.

Return address

Merci Handy
25 rue du Château Landon
75010 Paris, France

Damaged, soiled or incomplete products cannot be accepted. Keep your tracking number: without it, no claim can be accepted.

You can also send us the model withdrawal form (PDF) at hello@mercihandy.com. Full details in our terms of sale.

A question? The team is here for you

Contact us