We use your information in a variety of ways. The table below details for each type of information how we use it.
Your name and contact information
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How we use your name and contact information
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why?
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So that Jean-Jacques, the the factor can deliver your order
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By keeping this information we can pass it on to our logistics partner who in turn will pass it on to the postal services so that they can deliver your love order to you
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To send you love letters by email or sms about Merci Handy news and current events
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We need to keep and use this data to keep you informed of all our projects. We will only send you this information with your permission.
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So that we can find you when we have updates on your order(s) or when you have questions about them.
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We need this information to be able to identify your old orders among those of others clients kittens.
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To prevent villains from committing fraud.
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To detect fraud, and protect you (and Merci Handy) from it. It's a shame, but it's essential.
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Show ads Merci Handy while browsing the web.
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So that you can see our new products, our offers, the products that you put in your cart and that you did not have time to order.
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Ta date de naissance
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How we use your date of birth
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Why?
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To prevent villains from committing fraud.
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To detect fraud, and protect you (and Merci Handy) from it. It's a shame, but it's essential.
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To send you love letters by email or sms on your birthday.
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We need to keep and use this data so that we can know when to wish you a birthday (or half-birthday, that's how we are). We only send you this information with your permission.
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Purchase history and saved items
What you bought and what you put in your cart without finishing your order.
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How we use your purchase history and saved items
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Why?
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To offer you the products you are most likely to love with all your heart.
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To ensure that we offer you the most pertinent products, and to stay ahead of the concurrence.
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To provide you with support and to manage returns.
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We do this to fulfill our part of the contract with you and to make everything as easy as possible for you.
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When you add products to your cart but do not finalize your order, we keep track of your cart contents.
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So that you can complete your order easily on previous visits.
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All the times we have talked together
The sweet words (or not) that you slipped us on social networks, by email,...
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How we use your contact history
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Why?
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To provide you with assistance.
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As in love we try to be the most helpful and available for you.
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Train our staff.
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So that when you contact us, you receive the best possible customer service.
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Information about your phone or computer and how you use our website
When you surf on Merci Handy, we collect information such as the pages you visit, the time you spend on the site, the type of device you use or your IP address. Don't worry, this data doesn't allow us to identify you personally, we just know that someone has been on the site and performed a certain action.
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How we use your phone or computer information and information about your use of our website
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Why?
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To improve our website according to your expectations.
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Kind of like when you stalk your date before a date. We want to look our best for you.
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Information about the accounts you link to us
It's when you sign up with your Facebook account on mercihandy.com.
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How we use your information on accounts linked to us
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Why?
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To allow you to easily create an account on our site.
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To facilitate your experience on our site
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Your responses to surveys, competitions and promotions
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How we use your responses to surveys, competitions and promotions
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Why?
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Manage surveys, competitions and promotions.
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If you don't register to play we can't find you when you win.
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We're too freedom-loving to tell you that you have to provide personal information. This decision is entirely up to you and you alone (your parents too if you are under 18). However, if you don't, you may not be able to buy on the site and we will not be able to guarantee you an optimal customer experience. But whatever your choice, it's yours and we respect it.
